Our Services
Heat Pumps
Heat pump repair, replacement, and system design — one system that both heats and cools, sized and installed for Kentucky's humid summers and wet winter freezes.
Hometown quality service since 1945 · All major brands serviced · London, KY & Laurel County · Emergency service available until 10:00 PM
Heat Pump Repair, Replacement & Installation in Southeastern Kentucky
A heat pump both heats and cools by moving heat instead of burning fuel, and in Laurel County's mix of humid summers and wet winter freezes a well-matched heat pump can carry most of the year efficiently. The catch is that a heat pump is only as good as its sizing, its airflow, and its controls — the same unit can feel great in one home and disappointing in another down the road.
We diagnose and repair every brand of heat pump, including systems we did not install, and when one keeps failing we tell you honestly whether a repair or a replacement is the smarter money. When replacement is the right call, our Comfort Consultants design the system to the home — single-stage, two-stage, or inverter capacity, and a dual-fuel pairing with a gas or propane furnace for the coldest nights — rather than defaulting to one manufacturer's box.
Repair or Replace — an Honest Answer
You will see the honest comparison first: what your current system needs today, what a like-for-like replacement looks like, and where a higher-efficiency or dual-fuel option earns its cost. And because we have been a hometown company since 1945, the same local team stands behind the install — with emergency service until 10:00 PM when a heat pump quits on a freezing night.
Not sure whether to repair or replace? Schedule service and we'll diagnose first, then show you the options backed by your own equipment.
What You Get
Heats and Cools
One system covers the whole year — cooling through humid summers and efficient heat down to the temperatures where a dual-fuel backup takes over.
Built for Kentucky Winters
We design cold-weather and dual-fuel pairings so a wet January freeze never leaves you relying on emergency heat strips alone.
Every Brand Serviced
We diagnose and repair heat pumps we did not install, then give you an honest repair-or-replace recommendation backed by evidence from your own equipment.
Right-Sized Design
A Comfort Consultant matches capacity, airflow, and controls to your home — the details that decide whether a heat pump actually performs.
Common Questions
Do heat pumps really work in Kentucky winters?
Yes — a correctly sized heat pump handles most of our heating season efficiently, and for the coldest nights we design a dual-fuel pairing with a gas or propane furnace so you are never left short on heat.
Should I repair or replace my heat pump?
It depends on the age, the failure, and how the system has performed. We diagnose first and show you the minimum responsible repair alongside replacement options, so the decision is based on evidence from your own equipment.
What brands of heat pump do you install?
We are not tied to a single manufacturer. We recommend equipment based on your home, comfort goals, budget, and long-term serviceability, and we service most major brands.
Ready for Cozy and Comfortable?
Call Leo Jones & Son, Inc. at (606) 864-6105 or schedule service online — Hometown quality service since 1945.
- Serving Laurel County since 1945
- All Major Brands Serviced
- Emergency service available until 10:00 PM
- 10% Off Repairs on a PMA